Last updated: 6/10/2024
This policy outlines the information management practices for Meetverse, a self-hosted AI assistant tool. By accessing or using Meetverse, you agree to the practices described in this policy. If you disagree with any part of this policy, please do not use our Services.
Explicit Data Ownership Statement: All data generated by and stored within Meetverse remains under the control of your organization. This policy assures users of their complete autonomy over their data, emphasizing that Meetverse does not have direct access to or control over your data storage and management.
Information Through Usage of the Product: Meetverse is deployed within your organization's infrastructure, meaning all data remains under your management according to your internal policies. For product improvement, you may opt to share anonymized usage data with us, which explicitly excludes any sensitive information.
Information You Provide via User Feedback or Support Channels: If you provide feedback through Meetverse, you may include your name and work email address, which will be used solely to address your feedback and improve the product.
Information provided to us for support or improvement purposes is used solely to enhance the product's functionality and to address any issues effectively.
Access to Data by Meetverse: Meetverse personnel may need to access your data strictly for technical support purposes and only under your explicit consent. All such access is logged and monitored under strict data governance protocols to ensure security and confidentiality.
Specific Security Measures: We recommend following robust security practices to protect your data, including regular updates, secure access controls, and encrypted data storage. While Meetverse does not manage your data security, we provide guidelines to help you maintain high security standards.
Licensing Checks: To ensure compliance with our licensing agreements, Meetverse performs automated license verification checks on deployed servers. These checks are conducted to verify that the software usage complies with the terms of the license. No personal or operational data is accessed, viewed, or transferred during these checks.
Compliance and Legal Considerations: Meetverse is designed to be used within the framework of global data protection laws, such as GDPR, HIPAA, etc. Compliance with these regulations is managed by your organization's data governance policies.
Procedures for Data Breaches: In the event of a data breach, it is crucial to notify Meetverse promptly. We will provide support and guidance on mitigating any potential damage. Your organization should have a clear incident response strategy, including immediate notification procedures and remedial actions.
We reserve the right to update this privacy policy at any time. Significant changes will be communicated to you through your registered email or through a prominent notification in Meetverse. We encourage you to review this policy periodically to stay informed of how we are protecting your information.
For any privacy-related concerns or questions, please contact us at privacy@meetverse.ai. We are committed to promptly addressing and resolving any issues you might encounter.
As Meetverse is self-hosted, all data management, including access, correction, and deletion, is governed by your organization's policies. Should you need to update or delete your data, or deactivate your account, please contact your system administrator. Deactivation does not delete your data; thus, it remains visible according to past participation within the Services.
